Terms & Conditions
- This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
- This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of domain name https://sevenspeedpay.com/ ('Website'), including the related mobile site and mobile application (hereinafter referred to as 'Platform').
- The Platform is owned by 9660664581, a company incorporated under the Companies Act, 1956 with its registered office at G-55 , SHYAM PLAZA , NEAR BY MAGAN VADI , KADODARA , SURAT , GUJARAT , 394327 (hereinafter referred to as ‘Platform Owner’, 'we', 'us', 'our')..
- Your use of the Platform and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the Platform including the applicable policies which are incorporated herein by way of reference. If You transact on the Platform, You shall be subject to the policies that are applicable to the Platform for such transaction. By mere use of the Platform, You shall be contracting with the Platform Owner and these terms and conditions including the policies constitute Your binding obligations, with Platform Owner. These Terms of Use relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, 'Services'). Any terms and conditions proposed by You which are in addition to or which conflict with these Terms of Use are expressly rejected by the Platform Owner and shall be of no force or effect. These Terms of Use can be modified at any time without assigning any reason. It is your responsibility to periodically review these Terms of Use to stay informed of updates..
- For the purpose of these Terms of Use, wherever the context so requires ‘you’, 'your' or ‘user’ shall mean any natural or legal person who has agreed to become a user/buyer on the Platform..
- ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING..
- The use of Platform and/or availing of our Services is subject to the following Terms of Use:
- To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account on the Platform..
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law..
- Your use of our Services and the Platform is solely and entirely at your own risk and discretion for which we shall not be liable to you in any manner. You are required to independently assess and ensure that the Services meet your requirements..
- The contents of the Platform and the Services are proprietary to us and are licensed to us. You will not have any authority to claim any intellectual property rights, title, or interest in its contents. The contents includes and is not limited to the design, layout, look and graphics..
- You acknowledge that unauthorized use of the Platform and/or the Services may lead to action against you as per these Terms of Use and/or applicable laws..
- You agree to pay us the charges associated with availing the Services..
- You agree not to use the Platform and/ or Services for any purpose that is unlawful, illegal or forbidden by these Terms, or Indian or local laws that might apply to you.
- You agree and acknowledge that website and the Services may contain links to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites. These links are provided for your convenience for provide further information..
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- You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with the Platform Owner for the Services..
- You shall indemnify and hold harmless Platform Owner, its affiliates, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorney's fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.
- Notwithstanding anything contained in these Terms of Use, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event..
- These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India..
- All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in and .
- All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this websitehttps://sevenspeedpay.com
Terms and Conditions
Welcome to Speed Payments Solution ("Website", "Platform", "We", "Us", "Our"). The website is owned and operated by RK Enterprise.
These Terms and Conditions govern your access to and use of our website https://sevenspeedpay.com and all digital payment facilitation services offered through it.
By accessing or using this website, you agree to be legally bound by these Terms and Conditions. If you do not agree with these Terms, please discontinue use of our services.
1. Company Information
Registered Business Name: RK Enterprise
Website Name: Speed Payments Solution
Website: https://sevenspeedpay.com
Support Email: support@sevenspeedpay.com
2. Services Offered
Speed Payments Solution provides technology-enabled digital payment facilitation services, including but not limited to:
- Utility Bill Payments
- BBPS Services
- Mobile Recharge
- DTH Recharge
- FASTag Recharge
- Digital Payment Collection Services
- Other value-added digital payment services offered from time to time
The Company acts only as a technology platform facilitating transactions through authorized banks, payment gateways, and licensed service providers.
3. Eligibility
By using our services, you confirm that:
- You are at least 18 years of age.
- You are legally competent to enter into a binding agreement.
- The information provided by you is accurate and complete.
- You shall use the services only for lawful purposes.
4. User Responsibilities
Users agree to:
- Provide accurate payment and customer information.
- Verify all transaction details before making payment.
- Maintain the confidentiality of login credentials.
- Immediately notify us of any unauthorized access.
- Comply with all applicable laws and regulations.
5. Payments
All payments made through Speed Payments Solution are securely processed through authorized banking channels and payment gateway partners.
Applicable charges, convenience fees (if any), and taxes shall be displayed before payment confirmation.
A transaction is considered successful only after receiving confirmation from the respective payment partner or service provider.
6. Failed Transactions
If an amount is debited from your account but the service is not successfully completed due to technical reasons, banking delays, or service provider issues, the transaction shall be treated as pending until reconciliation is completed.
Customers are advised not to repeat the payment until the transaction status is confirmed.
7. Refund and Cancellation Policy
For failed or unsuccessful transactions where the amount has been debited, refunds shall be initiated after verification and reconciliation.
Refunds, wherever applicable, shall be credited to the original payment source within 5 to 7 business days, depending on the bank or payment partner.
Successful utility bill payments, mobile recharges, DTH recharges, FASTag recharges, or any other successfully completed digital services are non-cancellable and non-refundable.
No refund shall be processed for incorrect customer details, wrong account numbers, or erroneous information provided by the customer during the transaction.
8. Prohibited Activities
Users shall not:
- Conduct fraudulent transactions.
- Use stolen or unauthorized payment instruments.
- Attempt money laundering or financing of unlawful activities.
- Misuse or interfere with the website's security.
- Upload malware or malicious software.
- Use the platform for any activity prohibited under Indian law.
Violation of these conditions may result in suspension or permanent termination of access to our services.
9. Limitation of Liability
Speed Payments Solution shall not be liable for any losses arising due to:
- Banking network failures
- Internet connectivity issues
- Telecom operator downtime
- Utility service provider delays
- BBPS operator downtime
- Force majeure events
- Incorrect information submitted by the customer
Our maximum liability, if any, shall not exceed the value of the disputed transaction.
10. Intellectual Property
All trademarks, logos, website content, software, graphics, and designs displayed on this website are the exclusive property of RK Enterprise or their respective owners.
No material from this website may be copied, reproduced, modified, or distributed without prior written permission.
11. Privacy
Customer information is collected and processed in accordance with our Privacy Policy.
Reasonable administrative, technical, and physical safeguards are implemented to protect customer data.
12. Third-Party Services
Certain services available on the website are provided through banks, payment gateways, BBPS participants, telecom operators, FASTag issuers, and other authorized service providers.
We are not responsible for delays, failures, or service interruptions caused by such third parties.
13. Suspension or Termination
We reserve the right to suspend or terminate any account or transaction without prior notice if:
- Fraudulent activity is suspected.
- False information is submitted.
- Applicable laws are violated.
- Security or compliance concerns arise.
14. Modification of Terms
RK Enterprise reserves the right to modify these Terms and Conditions at any time.
Any updates shall become effective immediately upon publication on this website.
Users are advised to review these Terms periodically.
15. Governing Law
These Terms and Conditions shall be governed and interpreted in accordance with the laws of India.
Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts having jurisdiction over the registered place of business of RK Enterprise.
16. Customer Support
For any transaction-related queries, refund requests, complaints, or technical assistance, please contact:
Speed Payments Solution
Email: support@sevenspeedpay.com
Phone: +91 9660664581
Alternate Phone: +91 9723091007
17. Grievance Officer
In accordance with applicable laws, customers may contact our Grievance Officer for unresolved complaints.
Name: Rahul Khatik
Designation: Grievance Officer
Email: support@sevenspeedpay.com
Phone: +91 9660664581
Response Time: Within 48 working hours
Resolution Time: Within 7 working days